Privacy policy

Who we are
Codynamic Inc. offers an educational product for children and parents that facilitates learning of the online safety, digital literacy and programming basics for kids age 6+ worldwide through its app and website: https://codynamic.com. References to Codynamic products in this statement include Codynamic services, websites, applications, software, servers, and training.

We place the utmost importance on the confidentiality of your information. This privacy statement explains what personal data Codynamic processes, how Codynamic processes it, and for what purposes.

Please read the product-specific details in this privacy statement for more details. This statement applies to the interactions between Codynamic and yourself, the Codynamic products listed below, and other Codynamic products that result in the posting of this statement.
The personal data we collect
Codynamic collects data that you provide to it as part of its interactions with you and through its products.

You provide some of this information directly (your email address, phone number, surname / first name / pseudonym, your age / grade, your language of communication with Codynamic) and we obtain others by collecting data how you interact with our products, how to use them and how to appreciate them. The data collected varies depending on the context of your interactions with Codynamic, the choices you make (especially regarding your privacy settings), the products, and the features you use.

Contact form

When you write to us using the contact form on our site, we collect your email address, phone number and your name / surname or pseudonym that you have chosen. We use this information to answer your question or to offer you our service. The information you have provided is recorded and processed in our Customer Relationship Management System (CRM) system and can be used by our customer service or marketing department. The data remains in our system for 6 months before being permanently deleted if you have not adhered to the use of our product.

If you post a comment on our site, you will be asked to save your name, e-mail address and website in cookies. It's only for your comfort so you do not have to enter this information if you post another comment later. These cookies expire after one year.

By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (eg videos, images, articles ...). The content integrated from other sites behaves in the same way as if the visitor went to this other site.

These websites can collect data about you, use cookies, embed third party monitoring tools, track your interactions with others. these embedded contents if you have an account connected to their website.
The personal data we collect
Codynamic uses the collected data in order to offer you rich, interactive and educational experiences.

In particular, we use the data to:
  • provide our products, which includes updating, securing, troubleshooting, and providing support; it also includes data sharing, when it is necessary to provide the service or to complete the transactions you request,
  • improve and develop our products,
  • customize our products and make recommendations,
  • contact us advertising and marketing communications, which includes sending you promotional communications, targeted advertising and offering presentations that may be of interest to you.

We also use the data to conduct our business, including analyzing our performance, complying with our legal obligations, develop our working methods and carry out research. For these purposes, we combine the data we collect in different contexts (for example, from your use of our product) or that we obtain from third parties to give you a more consistent, consistent and personalized experience, to make informed decisions and for other legitimate purposes.

When a customer tries a product, buys it, uses it, subscribes to it, or receives assistance or services professionals for this product, Codynamic collects data in order to provide the service (including usage compatible with the provision of the service), provide the best experience for our products, conduct our business and communicate with the customer.

For example:
  • When a customer interacts with a Codynamic Support Professional, we collect device or usage data or error reports to diagnose and resolve problems
  • When a customer purchases products, we collect contact and payment data to process payment
  • When Codynamic sends communications to a customer, we use data to personalize the content of communications
  • When a customer contacts Codynamic for professional services, we collect the name and contact information of the customer's designated point of contact and use the information provided by the client to perform the services requested by him.
How we protect your data
Codynamic adheres to the principles of the EU-US and Swiss-US Personal Data Protection Shield.

Your personal information is contained in secure networks and is only accessible by a limited number of people who have special rights of access to such systems and who are required to maintain the confidentiality of this information. All financial transactions are processed through a secure gateway provider, without any sensitive financial information stored or processed on our servers.

Codynamic takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of your personal information. These measures include, but are not limited to, SSL, strong encryption, de-identification, pseudonymization, limited access controls, regular testing, as well as minimal data collection and retention.

Codynamic is compliant with COPPA.

These include:
  • We do not use any of the data collected through the service to target children ads,
  • We do not create children ad profiles,
  • We do not sell children information,
  • We do not disclose no personal information except as required by law or as part of the maintenance and development of the service
  • We use good information security, including data encryption and other standard practices
  • We delete data we have collected from children when requested by parents
  • We safely innovate without compromising children privacy, using only anonymized and aggregated data to develop and improve the service.

In any case, Codynamic will gladly help to clarify the specific legal basis that applies to the processing, and in particular if the provision of personal data is a legal or contractual requirement, or a requirement to conclude a contract.

Embedded content from other sites

The personal data of US and EU users are processed on Codynamic servers based in US. All data processors that can receive personal data have adequate data protection protections, such as Privacy Shield certification or standard EU-approved contractual terms.

Data retention period

Personal data must be processed and stored for as long as the data is stored. require the purposes for which they were collected.

Therefore:

Personal data collected for purposes related to the execution of a contract between Codynamic and an US and EU user will be retained until the execution of the contract and until the user has determined that no other contract will be necessary. Personal data collected for the purposes of the legitimate interests of Codynamic must be kept as long as necessary to achieve these objectives. US and EU users can find specific information about the legitimate interests of the Codynamic in the relevant sections of this document or by contacting us.

Codynamic may be authorized to retain personal data for a longer period when an US and EU user has given consent to such processing, provided that such consent is not withdrawn. In addition, Codynamic may be required to retain personal data for a longer period of time when required to fulfill a legal obligation or by order of an authority.

More specifically, Codynamic will retain the server log files for up to 30 days and inactive and unpaid US and EU user accounts for up to two years. Once the retention period has expired, personal data will be deleted. Therefore, the right of access, the right to erase, the right of rectification and the right to portability of the data can no longer be applied after the expiry of the retention period.

Privacy Policy Changes

If we decide to change our Privacy Policy for the Site and Apps, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site or the Apps indicates your assent to the Privacy Policy as posted.

Mobile Apps Location

The personal data we collect via the Apps may include data identifying your location (location data) provided that you have opted to enable the collection and use of such location data via the Apps. We will only use such location data to improve our services and enable better customer experience and we will not pass that location data to any other party.
Transmission of your personal data
Codynamic is assisted by the following GDPR compliant data processors and data controllers, some of which will be disabled by enabling the Do not track option in your browser or, in the EU, by disabling cookies:

MailChimp: nicknames / names and addresses emails from registered users, to send users, if they are subscribed, ads on products and services. MailChimp Privacy Policy. MailChimp Privacy Shield.

Google Analytics: We use the Google Analytics service to improve our web service. Head to the Google site to learn more Privacy Policy.

If you have any questions about the Codynamic privacy policies please contact us at:

Codynamic Inc.

California
United States
info@codynamic.io
Made on
Tilda